Members’ Code of Conduct

1. Car Park Area

• Please be aware of vehicles, including silent electric vehicles, operating in the car park and remain alert at all times.
• Please only park in designated parking spaces. If no spaces are available, please use the overflow car park.
• Official designated parking bays assigned to Club officials must not be used by other vehicles.
• Disabled bays may only be used by vehicles displaying a valid blue badge.
• Vehicles must not be parked alongside the front of the clubhouse or near the entrance at any time.
• Please note the yellow zigzag areas and do not park in them. These areas provide essential access for large 20-tonne delivery vehicles and Biffa waste services. Parking in these areas risks damage to your vehicle and can cost the Club money through failed deliveries.

2. Practice Facilities

• The undercover practice facility is a warm-up and practice area. Please read the safety rules when entering the facility. Due to local planning restrictions, it may only be used between 8am and 7pm.
• In accordance with Vale of Glamorgan Health and Safety Executive directives, all shots on the practice area must be played away from nearby houses and back towards the clubhouse. Do not hit shots in any direction that risks neighbouring properties or other golfers.
• The practice chipping green is for chipping only. Do not hit full shots into the practice green that may create pitch marks or cause damage.
• Please follow the Club’s dress code, including wearing appropriate footwear on the practice area.
• Only official Club members and signed-in guests may use the practice facilities. Do not take non-members or non-paying guests onto the facility to hit golf balls. This includes children who are not members.

3. Course Health & Safety

• Be aware of crossover points on the course and always check for golfers playing shots before proceeding. Please understand who has priority on the crossover holes.

• Shouting “Fore!” is required if a stray shot is heading towards other golfers.
• If you hear a shout of “Fore!”, immediately crouch low, protect your head and remain alert.
• Defibrillators are located near the 1st tee and clubhouse and on the 9th tee at Corey’s Corner. Please familiarise yourself with their locations.
• Greenstaff and course machinery must be given priority at all times. Always consider their safety while they are working.
• Do not cross course boundaries to retrieve golf balls, particularly from farmers’ fields. This is trespassing and risks spreading disease. This is particularly important beside the 5th and 7th holes.
• If an errant shot from the 17th or 18th hole leaves the course boundary and enters the residential area, you must report it to the office or Pro Shop on the same day. If both are closed, send a WhatsApp message to the GM.
• Brynhill Golf Club accepts no liability for injuries sustained by individuals while on the golf course, including slips, trips, falls or being struck by stray golf balls or equipment.
• All members and visitors are strongly advised to obtain personal golf insurance covering injury, accidents and any damage caused to another person or their property.

4. Basic Course & Clubhouse Etiquette

• Stand aside and call faster groups through when appropriate.
• Repair your pitch marks and look for other pitch marks to repair while on the green.
• Rake bunkers after use. Return the rake to the bunker in line with the direction of the hole.
• Replace divots where possible. Do not take divots or hit shots from green surfaces or teeing areas during practice swings.

4.1 Dress Code

Our dress code is designed to maintain a smart, respectful and enjoyable environment for everyone. We aim to balance tradition with comfort while ensuring that the Club remains inclusive and accessible.

If you are unsure whether an item of clothing is suitable, please speak to the Pro Shop before playing.

Members and visitors are expected to remain smartly dressed within all clubhouse areas. For private functions and clubhouse events, smart-casual clothing is acceptable, including jeans, unless otherwise stated by the event organiser.

4.2 General Etiquette

• Do not stand in another player’s line of sight, on their putting line or directly behind them.
• Remain quiet while your playing partners are playing their shots.
• Do not take golf trolleys onto tees or green aprons.
• Do not take warm-up swings on teeing areas. This includes every part of the 1st tee. Move down beyond the front of the 1st tee to perform warm-up swings.
• Members may play six holes, ten holes or a full 18-hole configuration. The only tee on which players may cut in is the 17th, alternating with golfers arriving from the 16th. This applies Monday to Friday, excluding bank holidays, is not permitted during Club competitions and remains at the discretion of the Pro Shop. Cutting in is not permitted at weekends or on bank holidays.
• Remove all litter from the course and dispose of it in the sectioned recycling bins near the Pro Shop when leaving the course.
• Do not share clubs or other golf equipment. Every player should have their own bag and set of clubs.

4.3 Clubhouse Etiquette

• Golf shoes and golf equipment are not permitted in the Brynhill Lounge or Sports Lounge.
• Do not move or rearrange furniture in any area of the clubhouse. Each room has a designated layout, and moving tables and chairs can result in damage.
• The Sports Lounge operates a scheduled television programme published on MembersHub. In the event of any disagreement, the published schedule will take precedence.
• Refrain from shouting at the television or using loud or excessive bad language. Be considerate of other people using the clubhouse.
• Children must be supervised and kept under control at all times. Children using the veranda must not run onto the course or play in the bunkers.
• Inside the clubhouse, children must not run around the building, move between rooms unsupervised or use furniture to create obstacle courses.
• Anyone under 18 is strictly prohibited from entering the darts room in the Sports Lounge. This includes using the computer system or “just having a go”. Under-18s are not permitted in the room under any circumstances.
• Members and visitors must remain smartly dressed within all clubhouse areas.

5. Tee-Time Booking & Registration Protocol

• All tee times must be booked in advance.
• Before entering the 1st tee or practice area, you must sign in at the Pro Shop and advise staff if anyone accompanying you has not signed in.
• Proof of Brynhill membership must be accessible at all times.
• You may only take paid visitors or other members onto the course. A non-golfer accompanying you does so at their own risk and must not hit golf shots or putt on any green. Permission must be obtained from the Pro Shop before taking a non-golfer onto the course.
• A visitor may only be signed in a maximum of six times per year.
• Junior members may not sign in another junior unless that visitor has a CDH number assigned to another club.
• If you cannot attend a booked tee time, notify the Pro Shop as early as possible by calling 01446 720277, option 1. This allows the tee time to be released to another golfer.
• The maximum group size is four. During individual medal competitions on Sundays, competitors must play in three-balls, except for the final group within competition times, which may play as a four-ball. Four-balls are permitted throughout Saturday competitions.
• Single golfers may not book tee times online on Friday, Saturday or Sunday before 4pm. Single golfers should call 01446 720277, option 1, so the Pro Shop can allocate a suitable time or place them in a group.

6. Golf Buggy Etiquette

• Operate golf buggies safely and responsibly at all times.
• You must hold a valid driving licence to hire a buggy.
• Children under 17 must not operate a buggy on the course or around the clubhouse car park. Doing so invalidates the Club’s insurance and risks the buggy lease being withdrawn.
• Do not drive on or near tees, greens, steep slopes or restricted areas.
• No more than two people may ride in a golf buggy at any time.
• You must sign a damage waiver before hiring a buggy and report any damage when returning it.
• After use, park the buggy in its designated bay, replace the pedal lock and reconnect the charger. Return the key to the Pro Shop or place it in the designated post box.

7. Basic Golf Rules

• Familiarise yourself with Out of Bounds and penalty-area rules, including red and yellow stakes.
• Understand the basic rules concerning lost balls, taking relief and unplayable lies. Ask for clarification whenever you are unsure.
• Keep up to date with local rules published under Competition Rules in MembersHub.

8. Website, Simulator Room & Club Communications

• Familiarise yourself with MembersHub for fixtures, updates, EMC information, staff details and Club news.
• Familiarise yourself with the online booking system for simulator sessions.
• Simulator cancellations must be made at least 24 hours in advance.
• If a simulator booking is cancelled with less than 24 hours’ notice or is not attended, the full session fee will still be charged and must be settled in the Pro Shop.
• The Nest simulator room is a members-only facility. A non-Brynhill member using the simulator must hold at least Nest Simulator Room Silver membership. They can join online or through the Pro Shop.
• Guests must not be taken into the simulator facility to hit balls unless they are a Brynhill or Nest member.
• All Brynhill members will be added to the main Brynhill Golf Club WhatsApp group. This group is used to communicate important non-marketing messages.
• A Club newsletter is issued by email every Wednesday. Members are asked to read it because it may contain important updates.

9. Social Media, Photography & Filming Policy

Brynhill Golf Club encourages members to enjoy and share their experience of the Club, while respecting the privacy, safety and enjoyment of fellow members, visitors and staff.

• Members are encouraged to support the Club’s social-media pages positively and respectfully. Because these platforms are publicly visible, members should be mindful that inappropriate or damaging content may affect the reputation of Brynhill Golf Club.
• Complaints, concerns and issues should be raised through the appropriate internal Club channels rather than posted on public social-media platforms.
• Members are welcome to take photographs and short videos at Brynhill Golf Club for personal use, including sharing their golfing experience on personal social-media accounts, provided this does not interfere with play, Club operations or the enjoyment of others.
• Members must respect the privacy of other members, visitors, staff and junior golfers. Anyone who asks not to be photographed or filmed should have their wishes respected.
• Photography or filming must not delay play, interfere with another golfer’s shot, obstruct Club facilities or create a health and safety risk.
• Members must comply with the Club’s Photography, Video, Social Media & Commercial Filming Policy .
• Membership of Brynhill Golf Club does not provide automatic permission to use the golf course, clubhouse, practice facilities or any other Club facility for commercial photography, filming or content creation.
• Any content being created for a business, brand, monetised social-media or video channel, sponsorship, paid partnership, advertising, product promotion or other commercial purpose requires prior approval from Brynhill Golf Club.
• Commercial photography or filming must not commence until the appropriate application has been submitted and written approval has been received from the Club.
• Permission to photograph or film at Brynhill does not automatically provide permission to use the Brynhill Golf Club name, logo or branding for commercial purposes.

10. Key Club Contacts & Complaints Procedure

• Familiarise yourself with the Club’s key contacts, including the GM, Director of Golf, PGA professionals, Office Manager, Course Manager, Bar Manager, President, Captains and EMC members. These details are available through MembersHub and the Club website.
• Complaints and concerns can be formally submitted using the complaints form in the members’ section of the website. They will be handled directly by the GM.
• Club Captains, EMC members and other figureheads must not be approached in the clubhouse or on the golf course regarding complaints or concerns, unless the matter involves an urgent health and safety issue.

11. Protecting the Club’s Business

• Members must not use Brynhill Golf Club, its premises, facilities or membership network to sell, advertise, promote or distribute their own goods or services without prior approval from the Club.
• This includes food, drinks, golf equipment, clothing and any other product or service that competes with, or could reasonably affect, the Club’s commercial activities.
• Members must not use their membership or access to the Club, golf course, clubhouse, practice facilities, events or membership network to create or promote commercial content without prior Club approval.
• Commercial photography, video, social-media content, advertising, brand promotion, sponsored content, monetised content or other commercial media activity undertaken at Brynhill is subject to the Club’s Photography, Video, Social Media & Commercial Filming Policy and must be approved in advance.
• Paying a membership subscription does not grant commercial rights over Brynhill Golf Club, its golf course, facilities, name, logo, branding or membership network.
• Brynhill is a members’ club. Income generated through the clubhouse, bar, catering, Pro Shop and other Club services is important to the continued operation and improvement of the Club. All members are asked to respect and support the Club’s business interests.
• Failure to comply with the Club’s commercial-use requirements, or undertaking commercial filming, photography or promotional activity without the required approval, may be treated as a breach of the Members’ Code of Conduct.